DAS FRANZ, FHM Culina GmbH
Position : RESTAURANT MANAGER
Graz, Austria
Jan 2021 to Feb 2024
• Pre-Opening: Responsible for creating a concept, developing and implementing a business plan and creating a corporate design
• Operations: Delivering friendly and efficient service to ensure a pleasant dining experience for all guests
• HR Management: Recruited and trained 8 staff members
• Marketing and Sales:
• Developed a new target group, driving the revenue growth by 25%
• Created, implemented and managed multiple marketing strategies
LANDMARK MANDARIN ORIENTAL
Position : FOOD & BEVERAGE ADMINISTRATION INTERN
Hong KongS.A.R.
Sep 2019 to Dec 2019
• F&B Operations: ran the pass in Amber** (fine dining) worked in SOMM (French neo-bistro), MO Bar (all day dining) and Please Don’t Tell (speak easy bar) and a t a two-week event for Louis Vuitton • Administrative Tasks: Market Research on the industry, creative content creation for PDT’s Instagram account, defining new Policies and Procedures, reviewing and extending Standard Operating Procedures